If you’re not completely satisfied with your EP Access course, we’ll give you your money back. Guaranteed. The only conditions that apply are these: 1) You must complete the course and pass all evaluations. If you guarantee you’ll give the course a fair chance, we’ll guarantee that you get your money back if you are not completely satisfied. 2) Tell us why. To get your full refund, we also ask that you tell us in an email to firstname.lastname@example.org why you were not satisfied. Afterall, we’re all here to learn.